Terms of Service

Last updated: November 2, 2026

PassTLC is an independent study-practice tool for the NYC TLC license exam. We are not affiliated with, endorsed by, or connected to the NYC Taxi and Limousine Commission. Practicing with PassTLC does not guarantee you will pass the official exam.

Accounts

You must provide accurate information when creating an account and are responsible for keeping your password confidential. Each account is limited to one signed-in device at a time; signing in from a new device may require approval, as described on the site.

Payment & refunds

Paid access is purchased by card through Stripe, our payment processor. Your card details are entered on Stripe's own checkout page and are never received or stored by us. Access is activated automatically once Stripe confirms the payment, and a receipt is emailed to the address on your account. Access periods and pricing are as displayed on the Pricing page at the time of purchase. Contact support for refund requests — refunds are considered on a case-by-case basis.

Acceptable use

• Don't share your account or password with others — access is licensed to one person per account.
• Don't attempt to scrape, redistribute, or resell the question bank.
• Don't attempt to circumvent account security, including the device policy or rate limits.

Disclaimer

Content is provided for study purposes only and may contain errors; if you spot one, please let us know via the Contact page. We are not responsible for outcomes on the official exam.

Changes

We may update these terms from time to time. Continued use of the site after changes constitutes acceptance of the updated terms.

This document is provided as a general template and has not been reviewed by an attorney. Have it reviewed before relying on it commercially.